Desktop Support Specialist
The qualified applicant will support a combination of onsite and remote users with standard desktop office productivity needs, using Windows-based desktops and laptops.
Responsibilities would include handling technology support requests for desktops, laptops, Microsoft Office, Microsoft Office 365, printers, wireless and wired networks. Must be able to work independently but also as part of a Technical Services team.
Strong written and verbal communication skills are a must.
This position may require a physical presence at two sites (Buffalo Grove, IL and a downtown Chicago office). Typically, it would not be required to be at both locations in the same day. Parking is provided or reimbursed at both sites but transportation must be provided by the employee. Occasional travel to other client sites and transportation of equipment may be necessary (travel would be reimbursed).
The job’s physical requirements will be some lifting as might be typically required for desktop PCs, file servers, printers and/or monitors, etc.
This is a full-time, on-site position. If you are interested, please submit your resume. We value the overall well-being of our staff and offer health, dental, vision, life and disability insurance as well as a 401(k) match program. We also value the professional development of our employees, and this position has great growth potential.