Qualified applicant will support a combination of onsite and remote users with standard desktop office productivity needs, using Windows-based desktops and laptops. Responsibilities would include handling technology support requests for workstations, laptops, Microsoft Outlook, Microsoft Exchange, Microsoft Office, printers, wireless and wired networks. Must work independently but also as part of a Technical Services team, supporting both local and remote users. Strong verbal communication skills are a must.
Duties and Responsibilities
This position may require a physical presence at two sites (Buffalo Grove, IL and a downtown Chicago office). Typically, it would not be required to be at both locations in the same day. Parking is provided or reimbursed at both sites but transportation must be provided by the employee. Occasional travel to other client sites and transportation of equipment may be necessary (travel would be reimbursed).
The job’s physical requirements will be some lifting as might be typically required for desktop PCs, file servers, printers and/or monitors, etc.
This is a full-time, on-site position. If you are interested, please submit your resume. We value the overall well-being of our staff and offer health, dental, vision, life and disability insurance as well as a 401(k) match program. We also value the professional development of our employees, and this position has great growth potential.